Last updated: March 15, 2025
Solid Peak operates as a registered private company in South Africa (Registration Number: 2021/489021/07) at 17 Haarhof St, Ridgeway, Johannesburg, 2091, South Africa. This Privacy Policy outlines how we collect, store, and process personal telemetry data when you access solidpeak.digital or utilize our media consulting portals. If you have any inquiries, you can reach our Information Officer directly at [email protected].
This privacy roadmap covers all interactions with solidpeak.digital. Our processing actions conform strictly with the South African Protection of Personal Information Act, No. 4 of 2013 (referred to as POPIA).
We collect: (a) Information you supply directly via contact forms (Name, business email address, visitor phone number, channel message text); (b) Technical signals recorded automatically (device configuration, anonymized IP, geo-regional signals via Consent Mode); (c) Optional third-party tracker information when accepted.
| Processing Purpose | Data Elements | POPIA Law Basis |
|---|---|---|
| Managing consultation forms | Name, Email, Phone, Description | Section 11(1)(b) - Contract fulfilment |
| Improving platform stability | Anonymized IP, device info | Section 11(1)(f) - Legitimate company interest |
| Ad-conversion evaluation | Consent Mode analytical markers | Section 11(1)(a) - Express Consent (Opt-in) |
We respect your privacy decisions. Non-essential analytical metrics (such as Google Analytics tracking cookies) are configured to remain inactive until you explicitly select "Accept All" or opt-in. This aligns with modern data minimization regulations.
Solid Peak retains submitted contact records for up to 24 months, after which they are completely erased or fully anonymized to secure your digital footprint.
Under POPIA, you retain the right to query your data, request correction of errors, or demand complete deletion. You may also lodge complaints with the official South African Information Regulator (JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001; email: [email protected]).
Direct all privacy requests to our official security team at [email protected].